Front-line workers make up 70% of the U.S. workforce, but they are increasingly difficult to find, train and retain, according to an analysis by HR advisory firm The Josh Bersin Co. in collaboration ...

Over 87% of frontline workers aren’t sure their company’s culture applies to them, and nearly half don’t know who their CEO is. This alarming disconnect isn’t just a culture issue — it’s a ...

When analyzing the biggest challenges facing retail’s front lines it is critical to consider not just what, but who, is at the forefront of stores. The employees who interact with customers and manage ...

Unified communication and AI-powered tools are transforming frontline work across retail, healthcare and manufacturing by streamlining tasks and improving collaboration.

Only 23% of front-line workers believe senior leaders understand their day-to-day reality, highlighting a disconnect between top decision-makers and what’s really happening in the workplace, according ...

A five-day strike in California and Hawaii by thousands of unionized Kaiser Permanente registered nurses and other health professionals ended Sunday, with Kaiser and union officials agreeing to resume ...