Altour has hired former Travelport executive Daniel Griffiths as SVP of global account management, the travel management company announced. Griffiths, who is overseeing Altour's global account ...

Just mention the term “global account management” to executives at suppliers of multinational companies, and more often than not, they will groan. In the past decade GAM programs—which treat a ...

FOR GLOBAL businesses, having a global CRM system is critical for getting far-flung sales and support teams on the same page and driving efficiency. But for such systems to be successful, they need to ...

Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual ...