Pega’s AI and automation-powered customer service solution enables service teams to work smarter while improving self-service for optimal customer experiences CAMBRIDGE, Mass., December 16, ...
New Pega service offering embeds enterprise workflows into any self-service channel to deliver consistent conversational experiences that delight customers and reduce costs WALTHAM, Mass., August 05, ...
"This achievement highlights their exceptional expertise in leveraging Pega's powerful capabilities to drive agility and adaptability in customer service organizations. Together, we are committed to ...
Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced Pega Voice AI and Messaging AI, two new solutions that analyze live customer service ...
CAMBRIDGE, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced the general availability of Pega ...
One of Ireland’s largest telco providers, Virgin Media Ireland, has adopted the Pega platform with the belief that happy service agents will lead to happy customers. Virgin Media Ireland, owned by ...
CAMBRIDGE, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced the general availability of Pega ...
Predictive analytics and machine learning are being used to personalize multi-channel customer service at Rabobank, the Netherlands second-largest bank. The bank has taken a tech-driven approach to ...
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